MAKING YOUR PROPERTY MORE
INCLUSIVE
BASIC
GUIDELINES FOR AFRICAN SAFARI FACILITIES
These
guidelines will be expanded on and updated occasionally
It is very true that in Africa
there are often capable people available who are willing
(normally delighted) to help lift and carry guests over
and around obstacles, up and down steps and in and out of
vehicles. It is also true that an African safari often is,
by its very nature, an adventure. However, the prospect
of paying a lot of money for a holiday only to have to rely
on help from staff to reach the dining room, or worse, the
bathroom, is enough to put many people off. In addition,
to discover that the rooms of others on the safari are not
'visitable' limits the enjoyment - and reduces potential
word-of-mouth advertising. It is not only fair that we should
all have the chance to go on safari; indeed, it is in Africa's
own best interests to open its doors (literally) to everyone!
Please consider these points:
- It is not expensive
- making one (or several) accessible rooms/tents does
not have to be difficult or expensive. In fact, if the
accessibility is planned at the design stage then new
constructions can be fully accessible at practically no
extra cost.
- It can look good
- an accessible room does not need to look like a hospital.
Using similar materials to those in other rooms, support
rails and other features can blend perfectly with the
theme of the accommodation.
- You are not losing rooms
- everyone can use accessible accommodation. Also, more
seniors are going on adventurous holidays and many of
these travellers appreciate easier access. Indeed, a safari,
by its sedentary nature (often it doesn't involve more
than getting from hotel rooms and tents to vehicles),
is ideally suited to less mobile people.
Thinking of making your
property more inclusive?
Please print and take 15 minutes
to read through the following guidelines. They are by no
means exhaustive, and do not necessarily follow any official
code or national requirement, but they give a basic idea
of what is needed. To make it easier, think of it a basic
common sense with some standard measurements. If you wish
to know detailed specifications, or ideas of where to obtain
materials in Africa, please contact me.
Remember! Everybody's needs
are different. If your property has some features, but not
all, then this is already useful.
Please note: If you make
changes to your property following these guideline, it does
not mean that it is instantly 'fully accessible' to everyone.
It is wise only to advertise the features you have and it
is then the responsibility of the traveller to decide whether
or not this suits their needs.
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Access Routes
All public areas (from vehicle
parking, through reception to accommodation, lifts, dining
rooms including buffet, swimming pools, waterhole and game-viewing
areas) should be accessible via at least one access route,
which conforms to the following:
- No narrower than 90cm,
or 80cm at doorways.
- (All-weather) surfaces,
smooth enough to comfortably push a wheelchair yet not
polished and slippery (embed traction material like sand
in painted floors).
- Any steps avoided by using
ramps and slopes no steeper than 1:12 (note, temporary
ramps are unsightly and rarely as safe as permanent ones).
- Ramps longer than 200cm
should have handrails on at least one side and should
have a "lip" several cm high to keep front wheels
from rolling over the edge.
- No tripping hazards &
obstacles (e.g. water hoses, electric cables).
- Regular seating (preferably
under shade) for people who have difficulty walking.
- Good outside lighting on
pathways and highly visible signs and navigation aids.
Doors & Doorways
- Usable space minimum 80cm,
preferably 90cm wide (this is from the face of open door
to opposite door frame, not the total width of the door
frame).
- Any doorway threshold should
be flat, or if raised, be no more than 2cm high and should
have bevelled (rounded) edges.
- Door handles should be usable
by for people who lack strong grip (lever, rather than
round handled, door handles are preferable).
- Doors should open and close
easily and should not swing into small spaces like bathrooms,
narrow hallways, or closets.
Bedrooms - if possible,
at least one fully accessible room per 25 rooms in total
- Make accessible rooms close
to reception and other main areas.
- Clear space at least 80cm
wide next to bed to allow wheelchair user alongside.
- Bed should not slide easily
on floor as this makes wheelchair transfers more difficult.
- Top of mattress between
40cm and 60cm from floor (blocks can be used to temporarily
raise a bed, but nothing simple can be done to lower one).
- Telephone (or whistle or
hooter to attract attention) and light switch within reach
of someone in bed. Deaf people use telephone with visible
or vibrating alert.
- Patio accessible with door
at least 80cm wide and rounded threshold no more than
2cm high
- Mosquito net 80cm wider
than bed, allowing unhurried transfer from wheelchair.
Bathrooms
Toilet
- Clear space of at least
80cm either beside or in front of toilet for a wheelchair
to allow user to transfer.
- Support rail - at least
one horizontal rail alongside the toilet between 80 and
95cm from the floor. This must be strong enough to be
used as support yet hinged so it can easily swing up against
the wall (otherwise it can block the transfer area).
- Toilet seat should be between
40cm and 50cm from floor (not placed on raised platform),
have strong hinges (preferably metal) and be U-shaped
(open at front) rather than O-shaped (closed at the front)
to allow hand access underneath.
- Flush controls & toilet
paper within easy reach for someone seated on toilet.
- Bidets or bidet hoses operable
for people with weak grip.
Washbasin
- For wheelchair users, a
minimum of 65cm knee clearance from floor and a maximum
top surface height of 90cm.
- Clear space beneath sink
allowing forward access for user's legs and shield any
any hot pipes.
- Lever or push taps, instead
of the standard 'grip and twist' type.
- Lower edge of mirrors to
be no higher than 100cm from ground (tilting a higher
mirror has the same effect).
Bath
- Clear space at least 80cm
wide alongside bath for wheelchair.
- Bath rim 40-50cm from floor
and wide enough to allow balance during a transfer.
- Secure seat in the bath
or sitting area at the end opposite the taps.
- A space large enough to
place one's hand flat against the rim at the ends of the
bath opposite the taps to lift oneself out.
- Support rail no more than
30cm above bath opposite transfer area.
- Lever or push taps, instead
of the standard 'grip and twist' type.
- If bath is combined with
shower, shower head to be hand-held ('telephone') type.
Shower
- Roll-in shower with flat
entrance or lip no greater than 2cm. Alternatively, whole
bathroom floor made drainable by gently sloping floor
leading into shower (but important to keep the entrance
doorway level).
- Secure seat in washing area,
40-50cm from floor with 80cm clear space next to it for
wheelchair.
- At least one support rail
on opposite wall, no more than 50cm from centre of seat.
- Hand-held ('telephone')
shower head, with wall mounting unit and controls within
reach from a seated position in the shower.
- Lever or push taps, instead
of the standard 'grip and twist' type.
Eating areas
- Tables with at least 65cm
clearance from floor, or blocks available to bring a table
to this height.
Swimming pools
- Lift or gradually sloped
'roll-in' entrance with non-slip surface are ideal for
people who cannot walk to enter pool.
- Gradual steps with hand
rail as opposed to wall mounted ladders are easier for
everybody, but especially for people who have difficulty
walking.
- Sitting area and hand rail
around the inside edge of the pool.
General
- All accessible rooms to
be uncluttered and have a clear space (not including space
for doors to open) of at least 100cm x 70cm.
- All light switches, thermostat,
fan and air conditioning controls, cupboards and storage
space, towel rails, telephones and door handles should
be less than 140cm from the floor and approachable in
a wheelchair.
- Switches should not require
fine finger movements (turning or twisting). Push buttons
are ideal.
- Have a wheelchair and, if
possible, a commode/shower chair on site.
- Have an accessible public
toilet in each public area.
- Consider visual impairments
with menus, room signage and other written information.
- Have ways to alert deaf
and blind guests of emergency evacuation, register guests
as disabled and inform all shifts of staff so they are
prepared to assist.
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